When considering the purchase of a policy, please note that many travel insurance policies will not cover claims or financial losses related to epidemics or pandemics. Additionally, the fear of traveling is not covered by any travel insurance policy. Please review the policy details or contact us for more information.
Automatic Pre-existing Medical Cover
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Pre-existing Medical Conditions

Definition

A Pre-existing Medical Condition means,

  1. Any physical defect, infirmity, existing or recurring illness, Injury, disability or Mental Illness of which you, or the person due to whom you are claiming, are aware of.
  2. Any medical condition for which you, or the person due to whom you are claiming have had or received a medical examination, consultation, treatment, investigation and/or medication in the 12 months prior to the date your policy is issued.

Automatic Pre-existing cover

The GoComprehensive and GoFreedom plans provide automatic cover for a variety of specified Pre-existing Medical Conditions. If your Pre-existing Medical Condition is not automatically covered under these plans, you can apply for cover during the travel insurance application process. This can be done quickly and easily online or over the phone Monday through Friday 8:30am - 5:00pm NZST on 0800 553 550. If cover is confirmed and you want to proceed with your purchase, an additional premium will apply. Please note that no cover for Pre-existing Medical Conditions is available under the GoBudget plan.

Worldcare Travel Insurance is issued and managed by AWP Services New Zealand Limited trading as Allianz Partners (FSP758611) and underwritten by The Hollard Insurance Company Pty Ltd ABN 78 090 584 473 (Incorporated in Australia) ("Hollard"). AWP Services New Zealand Limited holds a Financial Advice Provider (FAP) licence issued by the Financial Markets Authority. Read AWP Services New Zealand Limited FAP Disclosure statement here. You should consider the Policy Wording before making any decisions about your insurance policy.

The Hollard Insurance Company Pty Limited – Financial Strength Rating and Overseas Policyholder Preference Disclosure Notice

The Hollard Insurance Company Pty Ltd has a financial strength rating of A- (Excellent) issued by A.M.Best Company Inc. The rating scale is:

A++,A+(Superior)
C++, C+(Marginal)
E(Under Regulatory Supervision)
A, A-(Excellent)
C, C-(Weak)
F(In Liquidation)
B++, B+(Good)
D(Poor)
S(Suspended)
B, B-(Fair)

Further information on these ratings is available here.

An overseas policyholder preference applies. Under Australian law, if The Hollard Insurance Company Pty Ltd is wound up, its assets in Australia must be applied to its Australian liabilities before they can be applied to overseas liabilities. To this extent, New Zealand policyholders may not be able to rely on The Hollard Insurance Company Pty Ltd’s Australian assets to satisfy New Zealand liabilities.

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