When considering the purchase of a policy, please note that many travel insurance policies will not cover claims or financial losses related to epidemics or pandemics. Additionally, the fear of traveling is not covered by any travel insurance policy. Please review the policy details or contact us for more information.

Travel Insurance

Travel Insurance Emergencies

Emergency Assistance

If You Are Overseas and Require Assistance

If you are abroad and require assistance. please contact us as soon as possible on the numbers below. The operator will advise the next course of action if you require medical treatment, need to return home, or have suffered a loss while travelling. If you intend to incur additional expenses you should also get in touch and let us know. It's important that you get in touch as soon as possible as failure to do so may, in some instances, mean we will not pay part or all of your claim.

Emergency Assistance deal with thousands of emergency assistance cases each year and specialise in providing support in a crisis. Please have your contact details readily available, along with your Worldcare policy number.

Emergency assistance is available 24 hours a day, seven days a week.

Emergency Assistance Numbers

From Worldwide, collect call +64 9 486 6868

From Australia Toll Free 1800 554 114

From UK Toll Free 0808 589 3893

From USA Toll Free 1800 326 1543

Worldcare Travel Insurance is issued and managed by AWP Services New Zealand Limited trading as Allianz Partners and underwritten by The Hollard Insurance Company Pty Ltd ABN 78 090 584 473 (Incorporated in Australia). You should consider the Policy Wording before making any decisions about your insurance policy. For further information on The Hollard Insurance Company Pty Ltd's financial strength rating, please refer to the Financial Strength Rating and Overseas Policy Holder Preference Disclosure Notice found at home page.

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