Emergency Assistance
If You Are Overseas and Require Assistance
If you are abroad and require assistance, please contact us as soon as possible on the numbers below. The operator will advise the next course of action if you require medical treatment, need to return home or have suffered a loss while travelling. If you intend to incur additional expenses you should also get in touch and let us know. It's important that you get in touch as soon as possible as failure to do so may, in some instances, mean we will not pay part or all of your claim.
Emergency Assistance deal with thousands of emergency assistance cases each year and specialise in providing support in a crisis. Please have your contact details readily available, along with your Worldcare policy number.
Emergency assistance is available 24 hours a day, seven days a week.
Emergency Assistance Numbers
From Worldwide, collect call +64 9 486 6868
From Australia Toll Free 1800 554 114
From UK Toll Free 0808 589 3893
From USA Toll Free 1800 326 1543