Pre Existing Medical Conditions
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Pre-existing Conditions

What is a Pre-existing Medical Condition?

If you have suffered any physical defect, infirmity, existing or recurring illness, injury or disability of which you are aware or for which you have received medical examination, consultation, treatment, investigation and/or medication in the 12 months prior to the commencement date of the policy this is classed as a Pre-existing medical condition.

Am I Automatically Covered?

It is important to understand that Pre-existing medical conditions may not be covered under your policy. Certain Pre-existing medical conditions are covered automatically within specific criteria for travellers who are insured under the GoComprehensive or GoFreedom policies only. Cover for conditions outside of those listed in section 2 in the policy wording may be available following an online medical assessment. Please note that no cover for Pre-existing medical conditions is available under the GoBudget policy.

Travellers Under 80 Years of Age Who Have Pre-existing Medical Conditions

As part of our online purchase process you will be asked if anyone travelling on the policy have any Pre-existing conditions. If you answer ‘Yes’ you will be prompted to complete an online medical assessment and our system will automatically review the answers you provide. It’s very straightforward and designed to make the assessment as effortless as possible.

Travellers over 80 years of age

If you are over the age of 80 you will be required to complete this medical assessment.

I’m Having Trouble with the Online Assessment

If you need any assistance you can call our medical hotline on 0800 553 550.

We provide insurance cover to you on the basis that you are a resident of New Zealand, you intend to return to New Zealand after your journey, you will purchase your policy in New Zealand before you start your journey and the start date on your policy reflects the date you leave your residence in New Zealand to start your journey. Full Terms and Conditions Apply.

This insurance is issued and managed by AWP Services New Zealand Limited trading as Allianz Global Assistance and underwritten by Allianz Australia Insurance Limited ABN 15 000 122 850 (Incorporated in Australia) trading as Allianz New Zealand. You should consider the Policy Wording before making any decisions about this travel insurance policy.

For further information on Allianz Australia Insurance Limited's financial strength rating, please refer to the following Financial Strength Rating and Overseas Policy Holder Preference Disclosure Notice on our homepage.