When considering the purchase of a policy, please note that many travel insurance policies will not cover claims or financial losses related to epidemics or pandemics. Additionally, the fear of traveling is not covered by any travel insurance policy. Please review the policy details or contact us for more information.
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Travel Alerts

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The New Zealand Ministry of Foreign Affairs and Trade (MFAT) regularly posts updates regarding the potential risks of travelling to certain countries or regions. The warning and level thereof can increase and decrease as the situation changes in that country. MFAT ensure this is updated regularly. We strongly consider MFAT’s advice in our decision on whether a region is covered by a Worldcare policy. It is advisable to check the notifications below, or click through to the Safe Travel site to determine the risk level to your chosen holiday destination before you book.

Extreme risk: MFAT advise against all travel. This is usually to areas where there is a perceived heightened threat to New Zealanders.
High risk: Avoid all tourist and non-essential travel.
Some risk: Signifies a level of risk and caution is advisable.
No risk: No advice is given to these countries, though normal common sense should be applied as you would at home.

If you are unsure if you are covered due to a Safe Travel advisory, please call us on 0800 553 550 or refer to the Policy Wording for more details.

News - Travel Warning Notifications

Travel Advice: Italy

Mar 10 2020 2:29PM
//safetravel.govt.nz>

The New Zealand Ministry of Foreign Affairs and Trade has reviewed its travel advice for Italy.

There is a change to our advice level.

We now advise that New Zealanders avoid non-essential travel to Italy, due to the outbreak of COVID-19 (coronavirus) and associated health risks and travel restrictions.

Click on the link to read the travel advisory:
http://safetravel.govt.nz/italy

Travel Advice: South Korea

Mar 7 2020 5:30PM
//safetravel.govt.nz>

The New Zealand Ministry of Foreign Affairs and Trade has reviewed its travel advice for South Korea.

There is a change to our advice level.

We now advise that New Zealanders avoid non-essential travel to South Korea, due to the outbreak of COVID-19 (coronavirus) and associated health risks and travel restrictions.

Click on the link to read the travel advisory:
http://safetravel.govt.nz/south-korea

Travel Advice: Indonesia

Mar 5 2020 12:30PM
//safetravel.govt.nz>

The New Zealand Ministry of Foreign Affairs and Trade has reviewed its travel advice for Indonesia.

There are no changes to our advice levels.

We continue to advise that New Zealanders avoid non-essential travel to Papua and West Papua provinces due to civil unrest and the risk of kidnapping.

We now advise that New Zealanders exercise increased caution elsewhere in Indonesia, including in Jakarta, Surabaya, Sulawesi and on Bali, due to the ongoing threat of terrorism, and the outbreak of COVID-19 (coronavirus) and associated health risks.

Click on the link to read the travel advisory:
http://safetravel.govt.nz/indonesia

Travel Advice: Belgium

Mar 3 2020 1:29PM
//safetravel.govt.nz>

The New Zealand Ministry of Foreign Affairs and Trade has reviewed its travel advice for Belgium.

There is no change to our travel advisory advice level.

We continue to advise that New Zealanders exercise increased caution in Belgium due to the heightened and ongoing threat of terrorism.

Click on the link to read the travel advisory:
http://safetravel.govt.nz/belgium

Travel Advice: Iran

Mar 2 2020 12:30PM
//safetravel.govt.nz>

The New Zealand Ministry of Foreign Affairs and Trade has reviewed its travel advice for Iran.

There is a change to our advice levels.

We now advise that New Zealanders do not travel to Iran due to the outbreak of COVID-19 (coronavirus) and associated health risks. We also advise against travel to Iran due to the potential for violent civil unrest, the threat of terrorism and the volatile security situation in the region.

Click on the link to read the travel advisory:
http://safetravel.govt.nz/iran

Travel Advice: Japan

Feb 27 2020 6:00PM
//safetravel.govt.nz>

The New Zealand Ministry of Foreign Affairs and Trade has reviewed its travel advice for Japan.

There are changes to our advice levels:

- We continue to advise that New Zealanders do not travel to the areas near the Fukushima Dai-ichi nuclear power plant designated by the Japanese Government as Areas under Evacuation Orders (as identified on the Japan Ministry of Economy, Trade and Industry website) due to the risk of radiation.

- We now advise that New Zealanders exercise increased caution elsewhere in Japan due to the outbreak of COVID-19 (coronavirus) and associated health risks.

Click on the link to read the travel advisory:
http://safetravel.govt.nz/japan

Travel Advice: Sweden

Feb 18 2020 2:59PM
//safetravel.govt.nz>

The New Zealand Ministry of Foreign Affairs and Trade has reviewed its travel advice for Sweden.

There is a change to our travel advisory advice level.

We now advise that New Zealanders exercise normal safety and security precautions in Sweden due to the threat of terrorism.

Click on the link to read the travel advisory:
http://safetravel.govt.nz/sweden

Travel Advice: Philippines

Feb 13 2020 2:30PM
//safetravel.govt.nz>

The New Zealand Ministry of Foreign Affairs and Trade has reviewed its travel advice for Philippines.

There are no changes to our advice levels.

We continue to advise that New Zealanders:

- do not travel to central and western Mindanao (including the Sulu Archipelago) due to the very high threat of terrorist activity, kidnapping and violent clashes between the military/police and terrorist or rebel groups;

- avoid non-essential travel to the remaining provinces of Mindanao due to the threat of terrorism, kidnapping and violent clashes between the military/police and terrorist or rebel groups;

- exercise increased caution elsewhere in the Philippines, including in Manila, due to the threat of terrorism, risk of kidnapping and violent crime.

Click on the link to read the travel advisory:
http://safetravel.govt.nz/philippines

Travel Advice: Morocco

Feb 5 2020 12:00PM
//safetravel.govt.nz>

The New Zealand Ministry of Foreign Affairs and Trade has reviewed its travel advice for Morocco.

There are no changes to our travel advisory advice levels.

We continue to advise that New Zealanders:

•do not travel to Western Sahara (a disputed and non-self-governing territory largely under Moroccan control), within 30 kilometres north and west of the Berm and all areas south and east of the Berm due to the threat posed by unexploded landmines;

•exercise increased caution in Morocco and elsewhere in Western Sahara due to the threat of terrorism.

Click on the link to read the travel advisory:
http://safetravel.govt.nz/morocco

Travel Advice: China

Feb 2 2020 5:00PM
//safetravel.govt.nz>

The New Zealand Ministry of Foreign Affairs and Trade has reviewed its travel advice for China.

Do not travel to China due to the outbreak of novel coronavirus (2019-nCoV) and the associated health risks and travel restrictions.

We advise New Zealanders currently in China to depart at the earliest opportunity.

Click on the link to read the travel advisory:
http://safetravel.govt.nz/china

Travel Advice: France

Jan 23 2020 9:29AM
//safetravel.govt.nz>

The New Zealand Ministry of Foreign Affairs and Trade has reviewed its travel advice for France.

There are no changes to our advice level.

We continue to advise that New Zealanders exercise increased caution in France due to the ongoing threat of terrorism.

Click on the link to read the travel advisory:
http://safetravel.govt.nz/france

Travel Advice: Guatemala

Jan 22 2020 4:00PM
//safetravel.govt.nz>

The New Zealand Ministry of Foreign Affairs and Trade has reviewed its travel advice for Guatemala.

There are no changes to our advice level.

We continue to advise that New Zealanders exercise increased caution in Guatemala due to violent crime and civil unrest.

Click on the link to read the travel advisory:
http://safetravel.govt.nz/guatemala

Travel Advice: Canada

Jan 21 2020 3:30PM
//safetravel.govt.nz>

The New Zealand Ministry of Foreign Affairs and Trade has reviewed its travel advice for Canada.

We continue to advise that New Zealanders:

•Exercise normal safety and security precautions in Canada.

•Travellers should be alert to the underlying threat of terrorism.

Click on the link to read the travel advisory:
http://safetravel.govt.nz/canada

Travel Advice: Colombia

Jan 10 2020 3:30PM
//safetravel.govt.nz>

The New Zealand Ministry of Foreign Affairs and Trade has reviewed its travel advice for Colombia.

There are no changes to our advice levels.

We continue to advise that New Zealanders:

• do not travel to the cities of Buenaventura and Tumaco, and in the border areas with Ecuador (except the border crossing at Ipiales), Panama (within Chocó) and Venezuela due to high levels of criminal activity and the threat of kidnapping;

• avoid non-essential travel to the departments of Arauca, Caquetá, Cauca (except the city of Popayán), Chocó (except Quibdó, Nuqui and Bahia Solano), Guainía, Guaviare, Meta (except Villavicencio and Caño Cristales), Nariño (except the city of Pasto and the border crossing in Ipiales), Norte de Santander, Putumayo, Vichada and rural areas of northern Antioquia, southern Bolívar, southern Cordoba and southern Valle del Cauca due to the presence of illegal armed groups, and drug-related criminal activity;

• exercise increased caution elsewhere in C olombia due to violent crime and the threat of terrorism.

Click on the link to read the travel advisory:
http://safetravel.govt.nz/colombia

Travel Advice: Angola

Jan 9 2020 3:30PM
//safetravel.govt.nz>

The New Zealand Ministry of Foreign Affairs and Trade has reviewed its travel advice for Angola.

There are no changes to our advice levels.

We continue to advise that New Zealanders:

• avoid non-essential travel in the provinces of Cabinda, North Lunda and South Lunda due to violent crime, banditry and kidnapping;

• exercise increased caution elsewhere in Angola due to violent crime.

Click on the link to read the travel advisory:
http://safetravel.govt.nz/angola

Worldcare Travel Insurance is issued and managed by AWP Services New Zealand Limited trading as Allianz Partners and underwritten by The Hollard Insurance Company Pty Ltd ABN 78 090 584 473 (Incorporated in Australia). You should consider the Policy Wording before making any decisions about your insurance policy. For further information on The Hollard Insurance Company Pty Ltd's financial strength rating, please refer to the Financial Strength Rating and Overseas Policy Holder Preference Disclosure Notice found at http://www.ambest.com/home/ratings.aspx.

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