Worldcare In-house Travel Claims
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Claiming on your Worldcare policy

Reasons to claim on your travel insurance extend from receiving emergency medical treatment to minor claims for damage to your baggage. We’ve made the claim’s process as simple as possible, just follow the steps below:

  • Please notify us of your claim as soon as possible by completing the claim form and mailing it to us the address below.
  • Before submitting your claim, please ensure you have attached or included all supporting documentation to enable us to process your claim.

Claims address:

Worldcare Travel Insurance
PO BOX 112316
Penrose Auckland 1642
New Zealand

Worldcare travel insurance is issued and managed by AWP Services New Zealand Limited trading as Allianz Partners and underwritten by Allianz Australia Insurance Limited ABN 15 000 122 850 (Incorporated in Australia) trading as Allianz New Zealand. You should consider the Policy Wording before making any decisions about this travel insurance policy.

For further information on Allianz Australia Insurance Limited's financial strength rating, please refer to the following Financial Strength Rating and Overseas Policy Holder Preference Disclosure Notice found at

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